Housing services and coronavirus
Due to the coronavirus outbreak, we're supporting our tenants by telephone or online.
We're only visiting tenants at home in urgent situations, strictly following the government’s COVID-19 guidelines.
Please use our online housing services or Contact your Housing Management Officer (HMO) by telephone or email.
West Offices is operating a very limited appointments service for urgent situations, and housing drop-in sessions are closed for the time being.
See the latest coronavirus advice for councils, landlords and tenants from GOV.UK.
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Our housing strategy
- Home Energy Conservation Act
- Housing revenue account business plan
- Housing tenancy strategy
- Private sector house conditions survey
- Private sector housing fuel poverty report
- Private sector housing strategy
- Strategic housing market assessments
- Supported housing strategy
- Gypsy, Roma and Traveller strategy
- Homelessness strategy
- Our Housing Delivery Programme
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- Help with Mortgages and Universal Credit
- Mortgage rescue schemes
- Private home repairs
- Changing the name of your property
- Housing advice and information for older people
- 'Better Homes' energy efficiency scheme
- Save money by saving energy
- Home Upgrade Grant
- Help with fuel bills
- Pay your housing repair invoice
- Emergency planning advice
- Our handyperson service
- Video appointments
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Advice for private landlords and tenants
- YorHome - our property letting agency
- YorHome - leaseholds
- YorHome - information for landlords
- YorHome - information for tenants
- Private tenant support
- Home Upgrade Grant
- HMO Licensing
- HMO Management Regulations
- HMO Licence Register
- Waste guidelines for HMOs
- Housing Health and Safety Rating System (HHSRS)
- Emergency planning advice
- Reporting anti-social behaviour
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Independent living
- Housing advice and information for older people
- Housing Management Officers
- Our handyperson service
- Independent living directory
- Apply for independent living accommodation
- Moving into independent living accommodation
- Advice for independent living tenants
- Community facilities in independent living accommodation
- Residential care
- Pay independent living rent
- Paying for independent living with 24 hour support
- Pay your residential/home care invoice
- Pay your warden call invoice
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Find independent living accommodation
Search for schemes in our area:
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