Housing services and coronavirus

Due to the coronavirus outbreak, we're supporting our tenants by telephone or online.

We're only visiting tenants at home in urgent situations, strictly following the government’s COVID-19 guidelines.

Please use our online housing services or Contact your Housing Management Officer (HMO) by telephone or email.

West Offices is operating a very limited appointments service for urgent situations, and housing drop-in sessions are closed for the time being.

See the latest coronavirus advice for councils, landlords and tenants from GOV.UK.