My Account upgrades in 2019
If you registered for My Account before 10 January 2019 we'll soon be contacting you about our system upgrade. You may also be asked to reset your password and check your information, at a later date.
Join our ‘User Testing Team’ to help ensure our online services are meeting your needs; email: digitalservicesproject@york.gov.uk to express your interest.
My Account is the easiest way to access your council services online.
You can also get help with My Account.
My Account allows you to access and manage a range of council services when you want to.
Benefits of My Account
- It’s always on: 24 hours a day, 7 days a week
- It’s quick and easy to use
- It’s safe and secure
- It’s the quickest way to access these services
Ensure you complete your profile in full to access all of the services available through My Account.
Services available through My Account
You can manage council tax and benefits services from My Account as well as report environmental issues.
Coming soon
More services will be made available through My Account in the future; check this page for details of what services are coming and when they'll be available.