Paying your bill

We offer a number of options to make paying your bill, or paying for our services, as convenient as possible. In most cases you'll need your payment reference number.

Find out about:

online payments
payments by direct debit
payments by credit or debit card
payments by cash or cheque (we can't accept cash payments at our Customer Centre)
instalment plans

Pay online

You can pay a number of council bills and invoices online, including:

council tax, business rates and rent
health and social care
parking and traffic charges
waste and recycling charges
business licences
other invoices

Check our terms and conditions to see which type of card payments we can accept.

Pay online

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Pay by direct debit

Make regular payments by direct debit:

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Pay by credit card or debit card

If you wish to make a payment by debit or credit card you can:

pay council tax online
pay business rates online
pay council rent online
call our council tax, business rates or housing team, via our customer centre
call our payment line on telephone: 01904 551557 (available 24 hours a day, 7 days a week)

Check our terms and conditions to see which type of card payments we can accept.

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Pay by cash or cheque

You can make payments by cash or cheque at any Post Office, or by cash at any shop or garage displaying the PayPoint symbol for your:

We can't accept cash payments at our Customer Centre.

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Instalment plans

Council Tax

Council tax bills can be set up with the following instalment plans:

1 instalment
2 instalments
10 instalments
12 instalments

Most bills are set to 10 instalments; you can change your payment arrangements online, simply set up or amend a council tax direct debit. If you’re unable to use our online services contact Customer Services on telephone: 01904 551558 for support.