The 'annual canvass' ensures the electoral register is up-to-date before it's published on 1 December. Each year (between August and November) we send a Household Enquiry Form (HEF) to every household in our area to make sure our information's correct.

If you are not currently registered to vote you can register to vote online (GOV.UK), it only takes a few moments.

You will need to provide your date of birth and National Insurance number.

Household Enquiry Form (HEF)

Even if no changes are needed, you're still legally required to confirm your details.

Confirm or change your household details

You'll need your 10 digit security code and 5 digit security password from your HEF to confirm or change your household details online.

If there's no security code or password printed on your form, you can't respond online - you must sign, date and return the paper form by post, in the envelope provided.

Checking your HEF

When you receive your HEF, you'll need to check the details of everyone living at your address who is registered to vote, including:

If there are no eligible residents, you should state why this is the case.

Responding to your HEF

Anyone in your household can respond to your HEF - please remember:

  • you're legally required to respond
  • responding helps ensure names are added to or removed from the electoral register if necessary
  • canvassers will call at households which haven't responded
  • you could be fined up to £1,000 and your name removed from the register if you don't respond
  • you may incur a fine and 6 months in prison if you knowingly provide false information

Respond without changes to your HEF

Even if you don't need to make any changes to your HEF, you're legally required to confirm your details.

Respond with changes to your HEF

You'll need your 10 digit security code and 5 digit security password from your HEF to confirm or change your household details online.

Examples of the changes you can register online include:

  • confirming you've registered (if you have a 'confirmation of registration' letter) if your name isn't on your HEF due to 'annual canvass' printing schedules
  • addition of someone not listed, but who's eligible to vote and living at your address
  • removal of someone who's no longer living at your address
  • opting in or out of the open register (you can also do this by contacting Electoral Services)
  • changing your postal vote or proxy vote arrangements (you can also do this by contacting Electoral Services)

If there is no security code printed on the HEF

These forms still require a response, however, can only be responded to by returing the form by post using the pre-paid envelope provided. Examples include;

  • properties of mutliple occupancy
  • properties where there is no one currently registered to vote, which includes empty properties, second homes, or rented properties - please tick the relevant box in section for if there is no one eligible to vote

If there are residents who should be included on the register but aren't listed on the form, you should add their name(s). An invitation to register will then be sent to each individual. Cross off the name(s) of anyone listed who should not be included on the register.

HEF follow up actions

Any changes you make to your HEF trigger 'follow up actions' for Electoral Services - for example, we'll:

  • send an 'invitation to register' to any new people eligible to be registered at your address
  • remove information if no-one listed is living at your address
  • contact any residents who want to opt out of the open register for confirmation
  • contact any residents who want to change their postal vote arrangements for confirmation

Electoral Services Team's duties

Our Electoral Services Team assists electors with registering to vote and supports the election process.

We don't:

Also see

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