Contact us

Search our website for information about our services; we provide contact details on each page.

We also offer many services online; for your convenience and to save time, you can:

• report problems
• make payments
• check planning applications
• make a registrar appointment
• get a parking permit
• update your council tax account
• and much more...

We may offer you a video appointment if it suits your needs.

Customers who use British Sign Language (BSL) can access our BSL interpreting service when visiting West Offices, or when contacting us remotely.

* Due to current high demand for telephone support, you may experience longer wait times during peak hours. We're sorry for any inconvenience caused, and thank you for your patience at this time, as we work to help you as quickly as possible.

Visit us

If you need support in person, you must book an appointment before you visit West Offices. We can offer our BSL interpreting service where helpful.

Also see

• Contacting us on social media
• Take part in consultations
• Our customer service standards
• Information for journalists