For the safety of our staff and residents, and to help prevent the spread of coronavirus (COVID-19), we’re offering alternative access to our Customer Services; most services are available online, by telephone or email, you should check whether your query can be answered by:
If you can't resolve your query using our website or web chat service, and feel you need support in person, you must book an appointment for assistance in West Offices with:
A face covering must be worn if you're coming to a pre-arranged appointment at West Offices, unless you're unable to wear one, for example due to a health condition.
We will not be providing face coverings and it's expected that you will bring your own mask with you.
Help with Blue Badge applications
See information, advice or apply for Blue Badges online.
Contact us about Blue Badges on telephone: 01904 551550.
Help with bus pass applications
See information and advice or apply for travel passes online.
Contact us about bus passes on telephone: 01904 551550.
Help with Council Tax
See information and advice or make changes to your Council Tax online.
Contact us about council tax on telephone: 01904 551558.
Help with Housing Benefit
See information and advice or make changes to your benefits online.
See information, advice or apply for Housing Benefit.
Contact us about benefits on telephone: 01904 551556.
Help with parking services
See information and advice about parking and travel online.
You can apply for most parking permits online. See more information about available parking permits.