Make a claim for Housing Benefit if you need help paying your rent.
You'll still have to claim Council Tax Support from us.
Who can claim Housing Benefit
Check if you're entitled to Housing Benefit.
You can complete a Housing Benefit claim form on someone else's behalf, if they need help with this.
Making your claim for Housing Benefit
Your application is in three parts:
- the calculator tells you what you may be entitled to
- the claim form
- the evidence checklist confirms the proofs of ID you need to provide
Print off or save your evidence checklist after you submit your application.
Use our online form also to:
- see how much Council Tax Support you could get if you're the person responsible for paying council tax at home
- claim Council Tax Support
- find out if you're entitled to Income Support, Pension Credit or Tax Credit
If you're claiming Pension Credit, fill in the attached HCTB1 form and return it to us.
New Housing Benefit payments
You have one month to provide any relevant evidence once we've received your new Housing Benefit claim.
We aim to process your claim within 2 to 4 weeks of receiving your proofs.
We won't pay any Housing Benefit and we'll close your claim if you fail to provide the necessary evidence within one month.
Housing Benefit entitlement date
Your Housing Benefit entitlement begins from the Monday following your claim date.
If you delay returning your claim form, you could risk losing benefit.
Housing Benefit and the benefit cap
You may receive a reduced level of Housing Benefit than the one quoted in your online calculation, if this applies.
If you have a change of circumstances
Make sure you tell us if your circumstances change, as this could affect your entitlement to certain benefits.
Contact us for an appointment to get benefits advice in person at West Offices.