Get benefits and money advice

You can apply for a range of welfare benefits if you're on a low income, struggling to pay your bills or having other financial difficulties.

We (and other local authorities) manage some benefits, such as:

The government manages a range of other benefits.

Free independent advice and support is available for all residents on social welfare issues including benefits, debts, employment, housing and immigration.

Many local agencies operate a drop in service, appointments, home visiting, and community based advice surgeries around the City.

Please note, a number of the agencies provide services on single issues such as welfare benefits or for particular client groups such as older people or young people.

Get benefits and money advice to make sure you’re getting all the help available. Use a free independent benefits calculator to find out:

what benefits you could get
how to claim
how your benefits will be affected if your circumstances change

If you need further help there are a range of advice and information services working across the City.

Visit www.livewellyork.co.uk to find helpful information and advice, discover hundreds of local groups and activities and find out what events are happening across York

Local advice services

Age UK York

area of advice and information - Benefits, money, community care, housing, other issues
for people state pension age or over
telephone: 01904 634061 (9.30am - 3.00pm, Monday to Friday)
email: firstcall@ageukyork.org.uk
use the Age UK York contact form.

CAP Debt Advice

areas of advice and information - Debt, money
telephone: 0800 328 0006

Citizens Advice

areas of advice and information - Benefits, employment, housing, immigration, relationships, debt, money, consumer, legal issues
website: www.citizensadviceyork.org.uk
Adviceline: 0808 278 7895 (10.00am - 4.00pm, Monday to Friday)
Request a call back
Get advice by e-mail
Webchat
Outreach advice services

City of York Council Benefits Advice

areas of advice and information - Benefits
phone: 01904 552044 (10.00am - 4.00pm, Monday to Friday)
email: incomeservices@york.gov.uk

Families Wellbeing Service

areas of advice and information - Benefits, money, other issues
for - Families with rent or mortgage arrears.
phone: 07391 868741
email: ginny.barker@commlinks.co.uk

Independent Domestic Abuse Service - IDAS

areas of advice and information - Housing, benefits, other issues
for - Anyone who has or is experiencing domestic abuse and/or sexual violence
phone: 03000 110 110
email: info@idas.org.uk

Joseph Rowntree Housing Trust - Money and Benefits Advisers

areas of advice and information- Housing, benefits, other issues
for - JRHT Tenants
phone: 0800 587 0211
email: information@jrht.org.uk

Local Area Coordinators

areas of advice and information - Community care, housing, money, benefits, other issues
find your Local Area Coordinator
phone: 01904 554661

Older Citizens Advocacy - OCAY

areas of advice and information - Benefits, money, community care, housing, other issues
for - People age 50 or over
phone: 01904 676200
email: info@ocay.org.uk