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York Financial Assistance Scheme

York Financial Assistance Scheme (YFAS) provides help to York residents who are facing financial difficulties or emergency situations.

YFAS offers two types of assistance:

  • Emergency Assistance for a disaster or crisis
  • Community Assistance to help with exceptional pressures or financial difficulties

What YFAS can provide

YFAS can provide:

  • goods
  • services
  • gas and electricity top-ups
  • supermarket vouchers

Emergency cash payments are only available in exceptional circumstances, when support cannot be provided by direct assistance.

YFAS awards items on the basis of need, and for essential items only. YFAS may not be able to assist with all items requested.

Before making a YFAS application

Check whether you're eligible for emergency assistance from the Department for Work and Pensions (DWP) before applying for YFAS support.

Options include:

Make a YFAS application

Download the YFAS factsheet and YFAS criteria before making your YFAS application:

In your application you will need to detail what support you and/or your family need, why you need it and the emergency or exceptional circumstances.

You will need to provide details of your household and income, including supporting documents for evidence.

Use these Citizens Advice resources to help you list your income and expenses for your application:

Complete an online YFAS form

Upload your completed budget sheet as a PDF to support your application.

You can send your budget sheet as a PDF separately to YFAS (if you prefer), either:

If you are unable to complete the form online, telephone: 0808 168 5238 (free from a landline). Please have all the information about your income, outgoings and the support you need with you when you call.

Also see


West Offices, Station Rise, York, YO1 6GA

Telephone: 01904 551556