York Financial Assistance Scheme

York Financial Assistance Scheme (YFAS) provides help to local people in financial difficulties due to exceptional circumstances.

They offer two types of assistance:

  • Emergency Assistance for a disaster or crisis
  • Community Assistance to help with exceptional pressures or financial difficulties

What YFAS can provide

YFAS can provide:

  • goods
  • services
  • gas and electricity top-ups
  • supermarket vouchers

They only make emergency cash available in exceptional circumstances, when they're unable to provide direct assistance.

They only award items on the basis of need - for example, they could only provide a carpet if you have a baby or toddler who's crawling.

Before making a YFAS application

Check whether you're eligible for emergency assistance from the Department for Work and Pensions (DWP) before applying for YFAS support.

Options include:

Make a YFAS application

Download the YFAS factsheet and YFAS criteria before making your YFAS application:

Use these Citizens Advice resources to help you list your income and expenses for your application:

Complete an online YFAS form

Upload your completed budget sheet (as a PDF) to support your application.

You can send your budget sheet separately to YFAS (if you prefer), either:

  • via our Benefits Section (not Citizen's Advice), or
  • by email to

Alternatively, telephone: 0808 168 5238 (free from a landline).

Also see


West Offices, Station Rise, York, YO1 6GA

Telephone: 01904 551556