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Council tax

Manage your council tax account online

Manage your council tax account online using the Citizen Access Council Tax portal.

To register for Citizen Access Council Tax you'll need:

  • your full name
  • the full address of the property
  • your phone number or email address
  • your council tax account reference number (starting '88')

Your council tax account reference number can be found on your bill. If you don't know your account number, contact our Customer Services Team and we can provide this.

Citizen Access Council Tax

Once logged in you're able to:

If you're unable to access your account online, contact our Customer Services Team, who will be able to assist you over the phone or by appointment at West Offices.

Alternatively, all York libraries have free access to the internet for members, and library staff may be able to help you if you need support.

Also see

Council Tax

West Offices, Station Rise, York, YO1 6GA

Telephone: 01904 551558

Council Tax appointments

To get council tax advice in person at West Offices, you need to make an appointment.

Make an appointment