My Account

My Account is:

  • always available: 24 hours a day, 7 days a week
  • quick and easy to use
  • safe and secure

Register for My Account

Sign in to My Account

Services currently available in My Account

Manage problems you've reported online from My Account; get updates about roads, pavements, street lighting and cleaning, trees, drainage and animals... More services will be made available through My Account in future. Check details of the My Account upgrades we're planning, and when they'll be available.

Join our ‘User Testing Team’ to help ensure our online services are meeting your needs; email: digitalservicesproject@york.gov.uk to express your interest.

Also see

Digital Services Project

West Offices, Station Rise, York, YO1 6GA

Telephone: 01904 551550