My Account

Use My Account to report problems online; register sign in to My Account to see updates about road, pavement, street lighting and cleaning, tree, drainage and animal problems you've reported...

My Account is:

  • always available: 24 hours a day, 7 days a week
  • quick and easy to use
  • safe and secure

Register for My Account

Sign in to My Account

Future services available in My Account

More online reporting services will be made available through My Account in future. Check details of the My Account upgrades we're planning, and when they'll be available.

Join our ‘User Testing Team’ to help ensure our online services are meeting your needs; email: digitalservicesproject@york.gov.uk to express your interest.

Also see

Digital Services Project

West Offices, Station Rise, York, YO1 6GA

Telephone: 01904 551550