It is your responsibility to take good care of your home. Please report any repairs that are needed as soon as possible, during normal office hours, 8:30am to 5:00pm Monday to Friday.
Reporting a repair
When you report a repair please give us:
- your name
- your address
- your contact telephone number
- as much detail as you can about the problem
You can report a repair:
- online using our report a repair eform
- by calling us on 01904 551550 (option 4, option 1)
- to Housing Officers who visit you at home
Find out how we carry out repairs to your home.
We take on most of the responsibility for council house repairs. However, there are certain council house repairs you have to pay for.
Emergency repairs
To report an emergency repair outside normal office hours tel: 01904 630405
Please note all calls to the out of hours service will be recorded for training purposes.