Waste and recycling

Household waste collections

Disposing of coronavirus waste

If anyone in your household has symptoms of coronavirus, you must securely store used tissues and any disposable gloves, masks, aprons and cleaning cloths in disposable rubbish bags, which are then placed into another bag, tied securely, and kept separately outside for at least 72 hours, before being put out for collection.

To protect our staff, and ensure we can collect your waste safely, bins and boxes should be wiped with disinfectant before and after collection.

All households in York have fortnightly collections for general household waste.

You should present your waste in a black wheelie bin, or black sacks, depending on the types of containers which are used in your area.

In addition to household waste, we collect household recycling (other than for some city centre properties, where recycling is collected by St Nicks).

Properties in some areas will also receive garden waste collections.

Use our online waste collection calendar to check:

  • your collection dates
  • your container types
  • the types of waste we collect at your address

Online waste collection calendar

You should put your household waste out, at the front edge or your property (unless otherwise stated in the online waste calendar) between 7.00pm on the day before collection, and 7.00am on your collection day. Do not put your rubbish out at any other time.

Amount of household waste we collect

From each household we'll collect:

  • 1 wheelie bin of general rubbish with the lid shut
  • or
  • up to 3 black refuse sacks of general rubbish for households with bag collections

Household waste can include garden waste if you live outside a garden waste collection area, or have space in your bin or bags.

Disposing of extra waste

Our waste collection teams won't take any extra household waste which will not fit into your wheelie bin, or excess black sacks.

It's your responsibility to dispose of your waste legally and responsibly.

Take any additional household waste to one of our Household Waste Recycling Centres (HWRC):

Missed household waste collections

If your collection has been missed, check our waste collection updates for details of any known service issues.

See details of how we deal with missed household waste collections.

Later collection times

Waste collections may be carried out later in the day, while our Waste Services Teams are working in a flexible way to continue delivering critical services.

Check our waste collection updates before reporting a missed bin.

Any missed collections should be reported:

  • after 4.00pm on your collection day
  • within 1 working day of your normal collection time

Also see

Waste, Highways and Environmental Services

Telephone: 01904 551551