Essential maintenance to the One Planet York app

Due to essential maintenance, the One Planet York app is currently unavailable. We are working to resolve an issue and apologise for any inconvenience caused.

We provide kerbside recycling collections to all households:

  • collections are every fortnight on alternate weeks to household waste collections
  • recycling must be put out ready for collection by 7.00am on the correct day
  • check your collection dates using our online waste collection calendar

Download our free One Planet York App to check the date of your next rubbish, garden waste and recycling collections. You can register for 'day before' reminders along with many other useful features.

How we collect recycling

You must separate your recycling into these three types and place them in the correct box:

  • plastic bottles, tins and cans (metal)
  • paper and cardboard
  • glass

See further information about what you can recycle at the kerbside.

See further advice about what to do with excess and additional recycling.

Recycling in York

Find out about how we manage recycling in York. See a full list of what you can recycle at the kerbside or check our A to Z of recycling which explains where you can take many other household waste items to be recycled.

Missed recycling collections

If we haven't collected your recycling, please check:

  • your boxes contain only the correct items
  • your boxes were put out at the edge of your property before 7.00am
  • whether we have left a sticker explaining there was a problem

If you've done all these things, we will collect any excess and additional recycling at your next scheduled collection.

Alternatively, you can take recycling to a local recycling site - Hazel Court HWRC or Towthorpe/Strensall HWRC.

If we've missed an assisted collection, you can contact us to report it (this must be within 24 hours of your normal collection). Once we've logged your missed assisted collection, we will return to empty it by the end of the next working day.

Recycling for flats

If you live in a flat, you may have shared or communal recycling bins which are kept outside in a bin store, or you may have your own individual recycling boxes. Use our online collection calendar to check what is available to you.

Please place your recycling in the bins provided and do not leave bags of recycling next to your communal bins.

Recycling for rural properties

If you live in a more remote or rural part of the city, you may only have recycling collections for paper/cardboard and plastic bottles/metal cans; however, we have recently made changes to improve recycling rates for rural properties.

To check which recycling collections you have, please refer to our online waste collection calendar.

Recycling in the city centre with St. Nick's

St Nick's provide weekly recycling collections in the city centre; check the list of streets for St. Nick's recycling collections.

If you are eligible for a St. Nick's recycling collection, you will need to contact them to request a recycling box.

Also see

Comment on this page