Waste and recycling

Household waste collections

Disposing of coronavirus waste

If anyone in your household has symptoms of coronavirus, you must securely store used tissues and any disposable gloves, masks, aprons and cleaning cloths in disposable rubbish bags, which are then placed into another bag, tied securely, and kept separately outside for at least 72 hours, before being put out for collection.

To protect our staff, and ensure we can collect your waste safely, bins and boxes should be wiped with disinfectant before and after collection.

All households in York have fortnightly collections for non-recyclable household waste; watch our video to find out more about 'the waste journey' in York.

You should present your waste in 1 black wheelie bin (with the lid shut), or up to 3 black sacks, depending on the types of containers used in your area.

To ensure collection you must put your household waste out, at the front edge or your property (unless otherwise stated in the online waste calendar), between 7.00pm on the day before collection, and 7.00am on your collection day. Do not put your rubbish out at any other time.

To ensure we can collect waste from communal bin stores they must be kept clean and free from accumulations of waste on the floor/around wheeled bins; you must also make us aware of any changes to access codes or keys.

Check your eligibility for an assisted waste collection if you're unable to put your waste out yourself.

Check your bin day

Use our online waste collection calendar to check:

Online waste collection calendar

Disposing of extra waste

Our waste collection team won't take any extra household waste, which will not fit into your wheelie bin, nor any excess black sacks. We'll label any extra waste, and put it into your emptied bin. The only exception is during our 'Christmas collection'.

It's your responsibility to dispose of your waste legally and responsibly.

Take any additional household waste to one of our Household Waste Recycling Centres (HWRC):

Household waste can include garden waste if you live outside a garden waste collection area, or have space in your bin or bags.

Missed household waste collections

If your collection has been missed, check our waste collection updates for details of any known service issues.

See details of how we deal with missed household waste collections.

Later waste collection times

Waste collections may be carried out later in the day, while our Waste Services Teams are working in a flexible way to continue delivering critical services.

Check our waste collection updates before reporting a missed bin.

Any missed collections should be reported:

  • after 4.00pm on your collection day
  • within 1 working day of your normal collection time

Also see

Waste, Highways and Environmental Services

Telephone: 01904 551551