All households in York have fortnightly collections for non-recyclable household waste; watch our video to find out more about 'the waste journey' in York.
You should present your waste in 1 black wheelie bin (with the lid shut), or up to 3 black sacks, depending on the types of containers used in your area. Please ensure that black sacks do not contain any sharp objects which could cause injury to our crew.
To ensure collection you must put your household waste out, at the front edge or your property (unless otherwise stated in the online waste calendar), between 7.00pm on the day before collection, and 7.00am on your collection day. Do not put your rubbish out at any other time.
To ensure we can collect waste from communal bin stores they must be kept clean and free from accumulations of waste on the floor/around wheeled bins; you must also make us aware of any changes to access codes or keys.
Check your eligibility for an assisted waste collection if you're unable to put your waste out yourself.
Check your bin day
Use our online waste collection calendar to check:
- your collection dates
- your container types
- the types of waste we collect at your address - including recycling (unless your recycling is collected by St Nicks) and garden waste
Online waste collection calendar
Disposing of extra waste
Our waste collection team won't take any extra household waste, which will not fit into your wheelie bin, nor any excess black sacks. We'll label any extra waste, and put it into your emptied bin. The only exception is during our 'Christmas collection'.
It's your responsibility to dispose of your waste legally and responsibly.
Take any additional household waste to one of our Household Waste Recycling Centres (HWRC):
Household waste can include garden waste if you live outside a garden waste collection area, or have space in your bin or bags. Check items which are suitable for your garden waste bin.
Missed household waste collections
If your collection has been missed, check our waste collection updates for details of any known service issues.
See details of how we deal with missed household waste collections.
Later waste collection times
Waste collections may be carried out later in the day, while our Waste Services Teams are working in a flexible way to continue delivering critical services.
Check our waste collection updates before reporting a missed bin.
Any missed collections should be reported:
- after 4.00pm on your collection day
- within 1 working day of your normal collection time
