For general enquiries contact our Customer Centre at West Offices on telephone: 01904 551550.

We’re open Monday to Friday 8.30am to 5.00pm, excluding UK bank holidays.

At any time (24 hours a day, 7 days a week) you can also:

You'll need an appointment to see us in person at West Offices about council tax or benefits; telephone: 01904 551556.

Customers who use British Sign Language (BSL) can use our BSL interpreting service.

Please contact our Electoral Services Team on telephone: 01904 551239 for appointments for 'Proof of life' and residence for foreign pensions.


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