For general enquiries contact our Customer Centre at West Offices on telephone: 01904 551550.

We’re open Monday to Friday 8.30am to 5.00pm, excluding UK bank holidays.

At any time (24 hours a day, 7 days a week) you can also:

Appointments relating to Council Tax or Benefits

Telephone: 01904 551556 to make an appointment at West Offices for council tax or benefits advice in person.

Appointments for bus pass applications

Telephone: 01904 551550 to make an appointment at West Offices for concessionary bus pass application assistance in person.

Help with blue badge applications

Get help with your application for a Blue Badge.

British Sign Language (BSL)

Customers who use British Sign Language (BSL) can use our BSL interpreting service.

Proof of life and residence for foreign pensions

Make an appointment with our Electoral Services team for a Proof of life form stamp to confirm your residency in the UK.

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