Household recycling collections

Planned maintenance to the Planning Portal

Due to an upgrade to the Planning Portal between 9am and midday on Saturday 21 October, customers will be unable to view documents on the site during this time.

From 3 April 2017, there will be some changes to the day we collect recycling (boxes) for some households in the city. For more information about this please see our waste changes page.

We provide all households with a kerbside recycling collection:

  • collections are every fortnight on alternate weeks to rubbish collections
  • recycling must be put out ready for collection by 7am on the correct day. Check your collection dates using our online collection calendar

You can also download the free One Planet York App to check the date of your next rubbish, garden waste and recycling collections. You can register for 'day before' reminders along with many other features.

How we collect recycling

Most households have 3 recycling boxes, with lids or a net. You must separate your recycling into these types:

  • paper and cardboard
  • plastic bottles and metal tins/cans
  • glass bottles and jars

Please stack or place your boxes on top of each other at the front edge of your property (unless otherwise stated), making sure they don't cause a problem or danger to anyone going past.

New or replacement recycling containers

Use our Do It Online service to order and pay for waste containers, including new and replacement waste containers for paper/card, plastic, glass and metal.

There is no limit to the number of recycling boxes you can have. If you have more paper and cardboard, or tin cans and plastic bottles than will fit inside your existing recycling boxes, you can put the extra out in open bags (with the exception of glass). Find out more about the amount of waste we will collect.

Recycling in York

Find out about how we manage recycling in York - see a full list of what you can recycle at the kerbside or check our A to Z of recycling which explains where you can take many other household waste items to be recycled.

Missed recycling collections

If your recycling hasn't been collected, check:

  • your boxes contain only the correct items
  • your boxes were put out to the edge of your property before 7am
  • whether we have left a sticker explaining there was a problem

If you've done all these things, we'll collect your items at your next scheduled collection. If by then you have more paper and cardboard, or metal tin cans and plastic bottles than will fit inside your recycling boxes, you can put the extra recycling out in untied carrier bags (with the exception of glass). Alternatively, you can take recycling to a local recycling site - Hazel Court HWRC or Towthorpe/Strensall HWRC.

If we've missed an assisted collection, you can contact us to report it (this must be within 24 hours of your normal collection). Once your missed collection has been logged, we will empty it by the end of the next working day.

Recycling for flats

If you live in a flat, you may have shared or communal recycling bins which are kept outside in a bin store, or you may have your own individual recycling boxes. Please separate your recycling into the appropriate containers. Use the online collection calendar to check what is available to you.

Recycling bins have a small flap on top which you can open to put your recycling in. Please place recycling in the bins provided and do not leave bags of recycling next to the bins.

Recycling in the city centre

St Nick's provide weekly recycling collections in the city centre. Most households and flats use a recycling box and some smaller properties have single use recycling bags. Use the online collection calendar to find out your collection day. For a full list of what you can recycle in your box, please see the St Nick’s website

Recycling for rural properties

If you live in a more remote or rural part of the city, you may have a recycling collection for only paper/cardboard and plastic bottles/metal cans. To check what type of collection you have, please use the online collection calendar. Some changes are being made in 2017 to improve recycling for rural properties. Further information about this is available on the waste changes page

Also see

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