The council tax owed at a domestic property can be reduced, depending on:
- who occupies a property
- the condition of the property
You may be entitled to a discount or a full exemption on your council tax bill, depending on your circumstances, or the circumstances of people who occupy a property.
Depending on the circumstances of the people living at your property, you may not need to pay council tax. For example, a property would be 'exempt from council tax' if all occupants were:
You need to tell us if any occupants' circumstances change at your property, as you may no longer be entitled to an 'exemption', and may become responsible (liable) to pay council tax. For example:
- if someone at your address stops being a student
- if someone at your address turns 18 years of age
A number of circumstances may lead to a reduction to your council tax bill. See further information about available discounts and exemptions:
- Council Tax Support
- Discretionary Council Tax Reduction
- Single Occupancy Discount
- Student discount or exemption
- Severe Mental Impairment exemption
- Council tax discount for people with disabilities
- Council tax exemptions for people in care
- Assistance for carers
- Bereavement and council tax
Council tax can also be reduced depending on circumstances at the property where council tax is owed - find out more about property discounts and exemptions.
Contact our Council Tax Team for more information, or see guidance on who has to pay council tax (GOV.UK).
Council Tax Support
You can make a claim for Council Tax Support if you're on a low income or unemployed and own your own home.
If you rent and make a claim for Housing Benefit, this will automatically count as a claim for Council Tax Support.
Discretionary Council Tax Reduction
If you're struggling to pay your council tax, apply to our Discretionary Council Tax Reduction Scheme for a possible reduction.
Single Occupancy Discount
If you're the only adult (18 years old and above) living in your home, you may be eligible for Single Occupancy Discount.
You're entitled to a 25% reduction in your council tax bill if you qualify.
Student discount or exemption
If you're in full-time education at college or university, apply for a student council tax discount or exemption.
See details of council tax discounts and exemptions for foreign students.
We'll apply a 'full exemption' if your property is only occupied by full-time students.
You may still be eligible for a discount if your property is occupied by a mix of students and non-students.
Severe Mental Impairment exemption
You could get:
- 100% council tax exemption if you have a severe mental impairment and live alone
- 50% council tax disregard if you live with 1 qualifying carer
- 25% council tax disregard if you live with 1 other person over 18 years old
Council tax discount for people with disabilities
You may be entitled to a council tax discount for people with disabilities if your property has been adapted for someone with a disability.
You may qualify for a carer's discount if you're caring for someone with a disability.
Council tax exemptions for people in care
You may be eligible for council tax exemption for properties left empty by patients in care if:
- you've had to move out of your property to receive care elsewhere
- your property is vacant as a result
Assistance for carers
Apply for a caring for disabled persons council tax discount if you provide care at a property you share with a disabled person.
Apply for a council tax exemption for a property left empty by persons providing care if your own home is empty because you're providing care at someone else's property.
Bereavement and council tax
Find out how to report a bereavement at a property, as in some cases, we may be able to apply a council tax exemption or discount.
Council Tax appointments
To get council tax advice in person at West Offices, you need to make an appointment.