A leaseholder is someone who has bought their council-owned flat, which forms part of a larger building.
As the owner of the block we are responsible for maintaining the structure, external and communal facilities and services such as lighting and cleaning.
This kind of ownership is called a 'leasehold' and we have approximately 350 leaseholders.
The Leasehold Scrutiny Panel examines and challenges our performance in housing services for leaseholders.
Report a repair
We are responsible for all repairs to shared facilities such as lifts, lighting, the roof and the structure of the building and communal areas.
Contact the Housing Repairs Team to report repairs.
Please note: a share of the cost of any repairs will be included in your future service charge.
Our Housing Assistant Team deals with day-to-day general enquiries in the first instance, contact them for assistance.
If you are buying a property in York, you may find our moving to York page useful.
We believe that everyone should feel safe and secure, and be able to enjoy living in their home without experiencing anti-social behaviour. We will not accept any form of anti-social behaviour and will take action against those who cause it.
All crimes should be reported to the police on 101 if a non emergency.
Emergencies and acts of a criminal nature should be reported to the police by dialling 999.
Housing Repairs - Out of hours
Out of hours contact for housing repairs.