Sara Storey, Director of Adult Social Care and Integration:
I am delighted to introduce the Adult Social Care Strategy for York. This sets out our ambitions and outlines the way in which we will deliver Adult Social Care services that make a real difference to people in York.
"Adult Social Care is essential to the everyday lives, health, wellbeing and safety of thousands of people in our city. Whether it is by providing the best information and advice to help people stay safe and well, making sure people have the things they need to manage in their day-to-day lives, or by providing care through 24-hour support: what we do is essential, and we want and need it to be of the very highest quality.
"We want people in York who have care and support needs and their carers to have the best possible quality of life, with the opportunity to make choices and do those things that are most important to them and make their lives worthwhile. We call this a “strength-based approach” and it is one of the cornerstones of the way we work. Our approach focuses on building on the strengths of individuals and communities to help them grow and succeed.
"We will provide high-quality support that adapts to different needs while working with people to include them in decisions about their care. We will make sure that our services are safe and fair, and invest in a skilled team that can offer the very best advice and support. We will use our data and information to guide our decisions and collaborate closely with partners across all sectors to achieve the best outcomes.
"York is a place that celebrates the unique strengths of people and their communities. Our role is to help those with care and support needs and their carers live happier, healthier, and more independent lives. We will work together to provide safe and high-quality care and support, making sure fairness and independence are at the heart of everything we do."
Michael Melvin, Director of Safeguarding:
This strategy sets out how we will work together to support people to live the lives they choose, in communities where they feel included, valued and connected. It is not just a list of actions or aims. It is a framework that brings together what matters most, how we go about our work, and what we need to focus on in the years ahead. It brings together our commitments, our approaches to the work, and our key priorities for improvement and change.
"Each part supports the others. Our commitments describe the core values and responsibilities that shape adult social care in York. Our approaches explain how we will work day to day, from building relationships and working in partnership to using data and insight to guide decisions. Our priorities highlight the areas where we need to go further or faster to improve outcomes and build amore sustainable care and support system.
"Our strategy recognises that supporting people to stay well, connected and independent for as long as possible is good for individuals, families and communities. It helps to ensure that we make the best use of limited resources. It creates the space we need to invest in innovation and improvement and helps us focus our resources when and where they are most needed, for the people with the most complex needs and for care and support that cannot be delayed or avoided.
"Supporting our workforce, working in strong partnerships, and using good information are essential to making adult social care work well. These things help us improve people’s experiences, use resources wisely, and focus on what matters most.
"This is how we create a stronger, more responsive adult social care system, one that works not just in parts, but as a whole."
Also see
Adults Social Care
Adult Social Care Emergency Duty Team
Contact the Emergency Duty Team for assistance.