Health and social care

Adult Social Care Strategy 2025 to 2028

Our vision

In York, we want everyone to live well, with the right care and support when they need it. We believe in people’s strengths and in the power of communities. We will work in partnership with others to help people stay independent, reduce unfair differences in health and wellbeing, and make sure support is respectful, easy to access, and right for each person.

Our vision is part of the wider City of York Council Plan commitments to a healthier, fairer, more affordable, sustainable and more accessible city where everyone feels valued.

We believe that excellent Adult Social Care services are delivered by valued staff, supported by strong leaders and effective partnerships with others.

Our vision is to put people at the centre of care. We are committed to providing the highest quality advice, support and care. We plan to work more closely with our partners in the council, those in health and care services, and organisations and people in our communities. Our goal is to improve care and support for people receiving these services and for their families and carers.

Also see

Adults Social Care

West Offices, Station Rise, York, YO1 6G

Telephone: 01904 555111

Adult Social Care Emergency Duty Team

Contact the Emergency Duty Team for assistance.

We're available between 5.00pm and 8.30am, Monday to Friday, 24 hours a day over weekends (between 5.00pm Friday until 8.30am Monday), and 24 hours on bank holidays.

Telephone: 0300 1312131