Our commitments
We have 8 commitments.
Focusing on people’s strengths and what matters most
We will listen to people and support them to live the lives they choose. We will build on people’s strengths, support communities to thrive, and involve people in shaping the support that works best for them.
Supporting people to live well at home or in their community
We will help people to live independently wherever possible, by making use of technology, equipment, and a range of housing options. We will focus on choice and flexibility to help people live where and how they want.
Promoting wellbeing at every stage of life
We will help people stay healthy, live, work and learn well, stay connected to their communities, and prepare for changing needs as their lives evolve. Our approach will reflect people’s whole lives, not just their care needs.
Supporting safety with dignity and choice
We will work with others to help people stay safe from harm and abuse. We will support people to make informed decisions and take positive risks, recognising that safety means different things to different people.
Working together for better care and support
We will work across the council and with health, care, and community partners to make sure people get the right support at the right time. We are committed to joining up services so that people experience seamless, high-quality care that reflects their needs and priorities.
Using our resources fairly and wisely
We will make sure support is sustainable and focused on outcomes that matter. We will be open about how we make decisions and explore new ways to meet people’s needs, working closely with communities and partners.
Valuing carers
We recognise and value the vital role of unpaid carers in our communities and we will support them in their caring role, involving them in plans and decision-making and supporting them and the people they care for if their caring responsibilities change or end.
Supporting our workforce
We are committed to ensuring staff have the training, resources, and respect they need to deliver excellent care and support. We will commit to the development, wellbeing, and best working conditions for everyone in the care sector.
Also see
Adults Social Care
Adult Social Care Emergency Duty Team
Contact the Emergency Duty Team for assistance.