Health and social care

Adult Social Care Strategy 2025 to 2028

Strategy on a page

In York, we want everyone to live well, with the right care and support when they need it. We believe in people’s strengths and in the power of communities. We will work in partnership with others to help people stay independent, reduce unfair differences in health and wellbeing, and make sure support is respectful, easy to access, and right for each person. This is our vision.

Our commitments include:

  • focusing on people's strengths and what matters most
  • supporting people to live well at home or in their community
  • promoting wellbeing at every stage of life
  • supporting safety with dignity and choice
  • working together for better care and support
  • using our resources fairly and wisely
  • valuing carers
  • supporting our workforce

Our approaches will include:

  • providing high-quality and flexible support
  • working together with people with experience
  • using evidence and insight to make the best decisions
  • building strong partnerships for best results

Our priorities are:

  • prevent and delay the need for care and support
  • make sure homes support independence
  • use technology to improve care and support
  • ensure best value in commissioning and service delivery
  • improve the data used in commissioning decisions
  • work with health services to improve care
  • support people to get from hospital to home safely and effectively
  • work together with other local authorities

Also see

Adults Social Care

West Offices, Station Rise, York, YO1 6G

Telephone: 01904 555111

Adult Social Care Emergency Duty Team

Contact the Emergency Duty Team for assistance.

We're available between 5.00pm and 8.30am, Monday to Friday, 24 hours a day over weekends (between 5.00pm Friday until 8.30am Monday), and 24 hours on bank holidays.

Telephone: 0300 1312131