Health and social care

Adult Social Care Strategy 2025 to 2028

About Adult Social Care

Adult Social Care covers a wide range of activities to help people live independently, support wellbeing and help people to stay safe. It can include:

  • information, advice and early support to help people stay safe and independent
  • support for people to live well at home (also called home care)
  • housing with support on site, like Extra Care or Supported Living
  • day centres offering activities and company
  • help for people to stay active and connected in their communities
  • 24-hour care in residential or nursing homes
  • short-term help after illness or hospital stay, like reablement
  • equipment and changes to the home to make life easier
  • support for unpaid carers
  • help for people to work, study, volunteer or spend time with family and friends
  • safeguarding services for people who may be at risk of harm, abuse or neglect

These offers of support are available to people of all ages who have care needs that qualify for help under the Care Act 2014, including young people moving into adulthood who may need support, people of working age and older people.

Also see

Adults Social Care

West Offices, Station Rise, York, YO1 6G

Telephone: 01904 555111

Adult Social Care Emergency Duty Team

Contact the Emergency Duty Team for assistance.

We're available between 5.00pm and 8.30am, Monday to Friday, 24 hours a day over weekends (between 5.00pm Friday until 8.30am Monday), and 24 hours on bank holidays.

Telephone: 0300 1312131