Contact us

Planned maintenance...

We're making essential updates to 'Do It Online' on Saturday 6 and Sunday 7 February. Some online services may be unavailable during this time but you can still pay invoices using our 'WebPay' system.

www.york.gov.uk/WebPay

For general enquiries contact our customer centre on tel: 01904 551550 or email: ycc@york.gov.uk. Alternatively, send us a general message online or report neighbourhood problems using our eForms.

Self-service payments

Tel: 01904 551557, 24 hours a day, 7 days a week.

eForms

Report neighbourhood problems using our eForms.

Do it online

Register to 'make payments' or to 'apply online' using our Do It Online service.

Other ways to get in touch

  • By fax: 01904 553560
  • By minicom: 01904 553562

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