Contact us

Planned maintenance - Do It Online

Due to upgrades 'Do It Online' will be unavailable from 6.00am to 9.00am on Thursday 5 May. Bills and invoices will still be payable via 'webpay'.


For general enquiries contact our customer centre on tel: 01904 551550 or email: Alternatively, send us a general message online or report neighbourhood problems using our eForms.

Self-service payments

Tel: 01904 551557, 24 hours a day, 7 days a week.


Report neighbourhood problems using our eForms.

Do it online

Register to 'make payments' or to 'apply online' using our Do It Online service.

Other ways to get in touch

  • By fax: 01904 553560
  • By minicom: 01904 553562

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