Contact us

Planned maintenance - Do It Online

Due to planned server maintenance 'Do It Online' will be unavailable from 12pm on Sunday 31 July. However, customers wanting to pay online will still be able to do so using WebPay.

WebPay

For general enquiries contact our customer centre on tel: 01904 551550 or email: ycc@york.gov.uk. Alternatively, send us a general message online or report neighbourhood problems using our eForms.

Self-service payments

Tel: 01904 551557, 24 hours a day, 7 days a week.

eForms

Report neighbourhood problems using our eForms.

Do it online

Register to 'make payments' or to 'apply online' using our Do It Online service.

Other ways to get in touch

  • By fax: 01904 553560
  • By minicom: 01904 553562

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