Parking and permits

House in multiple occupancy visitor parking

Applying for HMO visitor parking permits using a digital HMO authorisation permit

You must apply for an HMO authorisation permit if you don't have a house in multiple occupancy parking permit, but still want to be able to apply for daily digital visitor parking permits.

You will also need to apply for an HMO authorisation permit before you'll be able to apply for discounted daily visitor parking permits, if you're eligible for a discount.

You'll need a digital proof of residency permit to obtain discounted visitor parking permits, whether or not you also require a house in multiple occupancy parking permit at your address.

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Eligibility for HMO authorisation permits

To qualify for a HMO authorisation parking permit:

  • your HMO residency must be located within a ResPark zone
  • your HMO residency must not be located within a special control parking zone
  • you must be residing in the property
  • you must pay council tax directly to the council (unless you are exempt from doing so)

Apply for a HMO authorisation permit via our Permit Portal; once your application is validated you can then apply for daily digital visitor parking permits as and when they are required.

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Using visitor parking permits

As visitor permits issued to proof of residency permit holders are digital, there is no need to display a permit in the vehicle.

A valid permit is required at all times whilst visitors are parked in the ResPark zone.

Each visitor permit is valid for 1 day, and lasts from the time it is validated, until 10.00am the next day.

Purchase digital visitor permits within the Permit Portal at any time by selecting the ‘Buy/Use Vouchers' tab and adding the required number of permits.

You're able to buy any number of visitor parking permits in each transaction, up to the annual allowance of 200. Your purchased visitor parking permits will then appear in your ‘Vouchers Available To Use’ section.

To use a permit you'll need to 'activate' it within the Permit Portal and enter:

  • the vehicle registration number of your visitor
  • the date of the visit (enter the same date for first and last day required, as this is a 1 day permit)

You can activate visitor permits in advance if you know you're expecting a visitor. You can activate multiple visitor permits if your visitor is staying for more than 1 day, or if you have multiple visitors on a given day.

Any pre-booked visitor permits can be cancelled prior to the date they become active. Cancelled permits will be returned to your “Vouchers Available To Use” section.

The permit can't be used in conjunction with any business activities relating to the registered address and can only be used by the permit holder, or a friend or family member visiting the property where the permit is registered.

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Visitor parking costs

See details of the cost of visitor parking permits.

Discounted visitor parking costs

HMO authorisation permits are free of charge, and visitor permits are discounted, if you're:

  • over 60 years old
  • a blue disabled badge holder
  • on the higher rate of the mobility component of the Disability Living Allowance
  • in receipt of Income Support
  • in receipt of long-term Incapacity Benefit

Discounts are also available if you're claiming a level of Universal Credit that meets any of the following criteria:

  • if you're not working, you (and your partner's) total income is no more than your maximum Universal Credit award entitlement
  • your award includes a child amount and, if you (or your partner) work, your monthly earnings are no more than £935.00
  • you (or your partner) have limited capability for work and, if you (or your partner) work, your monthly earnings are no more than £935.00
  • the award doesn't include a child amount, you (or your partner) don't have a limited capability for work and, if you (or your partner) work, your monthly earnings are no more than £435.00

You'll need a digital proof of residency permit to obtain discounted visitor parking permits, whether or not you also require a house in multiple occupancy parking permit at your address.

It is your responsibility to:

  • provide evidence that you're entitled to a discount, when you apply for a HMO authorisation permit or for visitor parking permits
  • tell us if your circumstances change

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Apply for a HMO authorisation permit

Before you can apply for daily digital visitor parking permits you'll either need a valid house in multiple occupancy parking permit or you must apply for a digital 'HMO authorisation permit'.

Register for an account in our Permit Portal as 'Customer Type: Resident' to begin.

You'll need a:

  • valid email address
  • copy of your current council tax bill, if you don't wish for your council tax details to be checked automatically.

Log in to Permit Portal

Once your account is set up, you will be able to apply for any permits which are available for your address.

You must pay for permits with a bank card at the time of application.

In many cases your application for a HMO authorisation permit will verified on a same day basis, allowing you to purchase digital parking permits straight away. However, with some applications we may need to assess your application or supporting documents.

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Apply for visitor parking permits

Log in to your Permit Portal account to purchase digital daily visitor parking permits for visitors to use in your ResPark zone, or any other permits which are available for your address.

You'll need a valid HMO authorisation permit or HMO parking permit before you begin, and you must pay for permits with a bank card at the time of application.

Each household with the relevant parking permit or proof of residence permit is entitled to an annual allocation of 200 daily visitor permits.

You will only be able to purchase 25 daily visitor permits per transaction. If you wish to purchase more than 25 permits, you will need to complete multiple transactions.

We use your Permit Portal account to check how many visitor permits you've been issued in a year.

Log in to Permit Portal

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Also see

Parking Services

West Offices, Station Rise, York, YO1 6GA

Telephone: 01904 551309