Parking and permits

Parking permit cancellation

You can cancel your parking permit at any time through your Permit Portal account.

Log in to Permit Portal

You'll receive an email confirming the cancellation and you will be issued with a pro-rata refund for any full months remaining on the old permit (the refund should be with you in approximately 10 working days).

Permit cancellation when moving out of area

If you're moving out of an area which requires you to have a parking permit, then you'll need to inform us you wish to cancel your permit.

Within the Permit Portal:

  • select the permit you wish to cancel
  • use the ‘cancel permit’ tab
  • select that you are ‘not a borough resident’
  • choose how the refund should be issued back to you and click ‘cancel’

Cancellation for permits issued before September 2021

The cancellation process is different if you hold a non-digital permit (a paper permit), issued prior to the launch of the digital Permit Portal.

To cancel a non-digital permit email: parking@york.gov.uk requesting for your permit to be cancelled.

Your permit will then be cancelled, and you will be issued with a pro-rata refund for any full months remaining on the old permit (the refund should be with you in approximately 10 working days).

Please ensure that you destroy the cancelled permit. If the permit is found to be in continued use by one of our Enforcement Officers you may be charged for parking permit fraud.

Also see

Parking Services

West Offices, Station Rise, York, YO1 6GA

Telephone: 01904 551309