If you're moving house, whether or not this is to an area where parking permits are still required to park, you must update this through your Parking Portal account.
You can amend your address by using the Parking Portal Edit personal details tab.
A change of address will result in any current permits being cancelled, as your permits are associated with your address.
We'll issue you with a pro rata refund for any remaining full months remaining on the cancelled permit.
If you require a new parking permit at your new address, you'll need to make a new application through your Permit Portal account once your address has been updated.
Change of address for non-digital permits
The change of address processes is different if you hold a non-digital permit (a paper permit).
To update your address you'll need to:
- register a new Permit Portal account
- purchase a new permit at your new address
Your old paper permit will then be automatically cancelled, and you will be issued with a pro rata refund for any full months remaining on the old permit.
Also see
Parking Services
West Offices, Station Rise, York, YO1 6GA