We can collect up to 10 unwanted items of 'bulky items' from your property. These items can include furniture, bed bases, mattresses, garden chairs, and other household items.
- Booking a bulky item collection
- Putting bulky items out for collection
- Fridges, freezers and asbestos
- Bulky items we cannot collect
- Bulky item collection days
- Reusing or recycling household items
Booking a bulky item collection
We currently charge £43 to collect up to 10 bulky items.
Some special terms apply:
- each small item counts as 1 item, for example removing a bed which includes a base, a mattress and a headboard would count as 3 items. If removing a fence, each fence panel or post would count as 1 item.
- cast iron baths and pianos are assessed on an individual basis
- if we need to assess your bulky items, we'll let you know the cost of removal before we arrange collection
Bulky item collections can only be booked by telephone - you will need to contact the customer centre to arrange a collection and make a payment.
Please ensure you book a bulky item collection day appropriate to your ward/area - see below for collection days.
If you require a next day collection please call before 12 noon.
Putting bulky items out for collection
Items for collection must not be placed on any public spaces, a highway or verge. They should be left outside in a suitable place where we can easily access them, for example, on your driveway or in your garden. For collections to happen:
- items must be available by 8am on the day of collection
- you may want to put items out a number of days before the collection is due
- you do not need to be present at the time
Please note, we will not enter a property to remove items under any circumstances.
Fridges, freezers and asbestos
Find out how we can also help with removal of fridges and freezers.
Asbestos collections are not made at the same time as other bulky household waste, but separate collections are available.
Bulky items we cannot collect
We cannot collect any of the following items:
- trade waste
- fluorescent tubes
- domestic household waste (for example: bagged waste that goes into a wheelie bin or bin bag)
- garden waste (for example: bags of leaves, cuttings, bushes, tree branches)
- builders' waste (for example: plasterboard, rubble, masonry)
- gas bottles
- whole or damaged panes of glass (for example: glass in a window frame or loose window panes, glass in a door frame. We will take glass that is secure, for example in a microwave or old style TV as long as it is not broken)
- any soiled products (for example: mattresses, sofas or soft furnishings)
Bulky item collection days
There are no collections on Mondays or Fridays. On other days collections take place according to the ward you live in. Please ensure you book a bulky item collection on the correct day for your ward.
- Haxby and Wigginton
- Rawcliffe and Clifton Without
- Huntington and New Earswick
- Dringhouses and Woodthorpe
- Rural West York
- Fulford and Heslington
- Heworth without
- Hull Road
- Osbaldwick and Derwent Ward
Reusing or recycling household items
There are a number of ways your household items could be reused or recycled:
- York Freecycle - this group is open to all residents of York who want to 'recycle' something rather than throw it away. There's one main rule, though: everything given away must be free!
- British Heart Foundation (BHF) - collects furniture and electrical items for free. (Contact them directly for further information)
- York Community Furniture Store - collects furniture and electrical items. They supply furniture and electrical goods to households in the York area, offering discounts for people with proof of low income.