Council tax

Discretionary council tax payments

York Crisis and Resilience Fund Crisis Payments provide assistance to people who are finding it difficult to pay their council tax bill. If you're in arrears or unable to keep up your council tax payments you can apply for extra help.

This could be due to low income, an emergency, or a particular change in circumstances, for example:

If you're not receiving Council Tax Support you should check if you are eligible.

If you get Council Tax Support which doesn’t cover your whole bill and you cannot pay the difference you may be able to get a discretionary payment.

You'll need to provide information about your exceptional circumstances and how this is affecting payment of your council tax.

Please note that we can't make reductions to cover:

  • court costs
  • recovery costs
  • penalty charges

We consider each application on its individual merits and we base our decision on your council tax bill after any deductions, such as:

Find out more about applying for help with your housing costs through the York Crisis and Resilience Fund:

York Crisis and Resilience Fund

Debt advice and assistance

Advice and support are available for residents who are struggling with money and paying bills.

Use a free independent benefits calculator to find out what benefits you could get, how to claim and how your benefits will be affected if your circumstances change. This will allow you to:

  • make sure you're getting all the help you're entitled to
  • reduce your outgoings
  • get benefits and money advice from local services working across the city

The Money Helper have up-to-date information and guidance about your money.

You can also get advice and support from local services working across the city.

See more information about how to get help managing your money and appointing a third party to act on your behalf.

Also see

Benefits appointments

Contact us for an appointment to get benefits advice in person at West Offices.

Make an appointment

Discretionary Council Tax Reduction - NAVIGATION