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Household Support Fund

The government announced on 26 May 2022 that additional funding will be provided for a new Household Support Fund 3 (HSF 3) for financially vulnerable families, from October 2022 to March 2023.

The aim is that the HSF 3 should primarily be used to support households in the most need with food, energy and water bills.

We approved the scheme on Monday 14 November 2022.

Applications to the Household Support Fund 3 2022 to 2023

There are 2 routes to apply for the new Household Support Fund, invitation and discretionary. Generally a customer may only receive payment through 1 application route.


Customers we considered to be eligible have received an invitation letter with a link to a simple online form to gather up-to-date payment details.

Invitation letters will be issued from mid-November.

The invitation letter includes a link to the online claim form and unique reference number. Households will need to provide confirmation of their bank account details to receive their payment.

Claims for HSF 3 payments for these eligible groups must be made by Thursday 5 January 2023.

Payments will be issued after the closing date, by the end of January 2023.


Any customer who requires assistance with food, energy or water bills and who has not received an invite letter will be able to apply through the discretionary application route.

Households caring for a child who receives High Rate Disability Living Allowance are eligible for a HSF 3 payment. Confirmation of your child’s High Rate DLA award and bank account details are required.

All other applications to the discretionary route will be through a means tested assessment which will require you to prepare some financial information. You may also be able to apply for exceptional financial circumstances relating to other essentials which will be assessed on a discretionary basis.

Any exceptional discretionary awards will be made on an individual basis as appropriate.

Check your eligibility before applying.

The discretionary HSF 3 is open from Monday 5 December and closes at midnight on Thursday 31 March 2023.

2022 to 2023 Household Support Fund scheme

The HSF 3 will be distributed by Local Authorities, and the government has set out how we must provide support to a broad cross section of vulnerable households to prevent escalation of problems, particularly considering support for those vulnerable households who are ineligible for other government support with the cost of living, including;

  • families with children of all ages
  • unpaid carers
  • care leavers
  • people with disabilities

The expectation is that the HSF 3 should primarily be used to support households in the most need with food, energy and water bills. It can also be used to support households with essential costs related to those items and with wider essential costs where appropriate. In exceptional cases of genuine emergency, it can additionally be used to support housing costs where existing housing support schemes do not meet this exceptional need.

Also see


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