Household Support Fund 7 (HSF 7) will be open from April 2025 until 31 March 2026.
Recently the UK Government announced further funding would be made available for a new Households Support Fund scheme up to March 2026.
Route 1 - Direct payment
There will be 2 direct payments to eligible households. These payments are intended to help families with household bills. The first payment was credited to eligible council tax accounts in June.
The second payment will be sent to qualifying customers who responded to their invitation letter as a cash payment via a bank transfer.
Over 4200 households will receive £100 directly into their nominated bank account week commencing 8 December 2025.
Around 100 claims need further checks to enable payments to be made. These will be paid as soon as possible.
Anyone who received an invitation letter and did not apply before the deadline, can complete the discretionary HSF application form to receive their payment.
- Please tell us you received the invitation letter but missed the deadline.
- Please provide the unique reference number from your letter if possible.
- Provide bank account and sort code as well as copy (or image, or scan) of your bank statement showing your name, address and account details.
Route 2 - Discretionary scheme applications
York residents who are not eligible via the direct grant above and need financial assistance to help with rising living costs can apply to the discretionary HSF open until midnight Tuesday 31 March 2026.
All applications to the discretionary route are through a means tested assessment which will require you to prepare some financial information. You may also be able to apply for exceptional financial circumstances relating to other essentials which will be assessed on a discretionary basis.
Any exceptional discretionary awards will be made on an individual basis as appropriate.
Check your eligibility before applying.
