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Paying your bill

We offer a number of options to make paying your bill, or paying for our services, as convenient as possible. In most cases you'll need your payment reference number.

Find out about:


Pay online

You can pay a number of council bills and invoices online, including:

  • council tax, business rates and rent
  • health and social care
  • parking and traffic charges
  • waste and recycling charges
  • business licences
  • other invoices

Check our terms and conditions to see which type of card payments we can accept.

Pay online

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Bank payments

You can arrange bill payments from your bank account, using internet banking or telephone banking, to set up BACS payments or standing orders.

The council's bank details to be used when setting up payments are:

  • Account name: City of York General Account
  • Sort Code: 40-47-31
  • Account Number: 70897558

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Pay by Direct Debit

Make regular payments by Direct Debit:

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Pay by credit card or debit card

If you wish to make a payment by debit or credit card you can:

Check our terms and conditions to see which type of card payments we can accept.

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Pay by cash or cheque

You can make payments by cash or cheque at any Post Office, or by cash at any shop or garage displaying the PayPoint symbol for your:

We can't accept cash payments at our Customer Centre.

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Pay by post

Send cheques or postal orders to the address shown on the front of your bill.

Cheques should be made payable to 'City of York Council'. Please quote your name, address and payment reference number on the back of the cheque.

If you require a receipt, please enclose a stamped addressed envelope.

We cannot accept post dated cheques.

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Instalment plans

Council Tax

Council tax bills can be set up with the following instalment plans:

  • 1 instalment
  • 2 instalments
  • 10 instalments
  • 12 instalments

Most bills are set to 10 instalments; you can change your payment arrangements online, simply set up or amend a council tax Direct Debit. If you’re unable to use our online services contact Customer Services on telephone: 01904 551558 for support.

Business rates

Business rates can be set up with the following instalment plans:

  • 1 instalment
  • 2 instalments
  • 10 instalments

To discuss or change how you're paying your business rates contact our Business Rates Team.

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Also see

Self-service Payments

24 hours a day, 7 days a week.

Telephone: 01904 551557

Business Rates

West Offices, Station Rise, York, YO1 6GA

Telephone: 01904 551140

Council Tax appointments

To get council tax advice in person at West Offices, you need to make an appointment.

Make an appointment
Direct Debit symbol

Direct Debit is the quickest and easiest way of paying your bill; get set up to pay over 10 or 12 monthly instalments, and never miss a payment.

Pay by Direct Debit

Sign language interpreting service

If you use British Sign Language (BSL) you can access our BSL interpreting service when visiting West Offices, and when contacting us remotely.

BSL Interpreting Service