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Your council

Raise a comment, compliment, complaint or concern

How we deal with comments

Our Corporate Governance Team will deal with your comments using our policy and procedures known as 'The 4Cs Toolkit'.

Use our online form to raise a comment, compliment, complaint or concern; alternatively, contact our Corporate Governance Team by email or telephone.

Dealing with your comments

Our Corporate Governance Team will contact you to thank you within 10 working days of receiving your comment.

If you've made a suggestion to improve what we do, a manager will let you know (within 20 working days) how we'll put your suggestion into practice, or explain why we can’t. 

Corporate Governance Team

West Offices, Station Rise, York, YO1 6GA

Telephone: 01904 554145