How we deal with comments
Our Corporate Governance Team will deal with your comments using our policy and procedures known as 'The 4Cs Toolkit'.
Use our online form to raise a comment, compliment, complaint or concern; alternatively, contact our Corporate Governance Team by email or telephone.
Dealing with your comments
Our Corporate Governance Team will contact you to thank you within 10 working days of receiving your comment.
If you've made a suggestion to improve what we do, a manager will let you know (within 20 working days) how we'll put your suggestion into practice, or explain why we can’t.
Also see
- Council tax appeals
- Food safety complaints
- Environment and animal complaints (including noise, pollution and mess)
- Housing Ombudsman self assessment
- Parking enforcement
- Building and planning enforcement
- Complain about taxis
- Report fraud
Corporate Governance Team
Sign language interpreting service
If you use British Sign Language (BSL) you can access our BSL interpreting service when visiting West Offices, and when contacting us remotely.
Comment on this page