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Business

Paying your bill

We offer a number of options to make paying your bill, or paying for our services, as convenient as possible. In most cases you'll need your payment reference number.

Find out about:


Pay online

You can pay a number of council bills and invoices online, including:

  • council tax, business rates and rent
  • health and social care
  • parking and traffic charges
  • waste and recycling charges
  • business licenses
  • other invoices

Pay online

Check our terms and conditions to see which type of card payments we can accept.

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Pay by direct debit

Make regular payments by direct debit:

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Pay by credit card or debit card

If you wish to make a payment by debit or credit card you can:

Check our terms and conditions to see which type of card payments we can accept.

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Pay by cash or cheque

You can make payments by cash or cheque at any Post Office, or by cash at any shop or garage displaying the PayPoint symbol for your:

We can't accept cash payments at our Customer Centre.

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Instalment plans

Council Tax

Council tax bills can be set up with the following instalment plans:

  • 1 instalment
  • 2 instalments
  • 10 instalments
  • 12 instalments

Most bills are set to 10 instalments; you can change your payment arrangements online, simply set up or amend a council tax direct debit. If you’re unable to use our online services contact Customer Services on telephone: 01904 551558 for support.

Business rates

Business rates can be set up with the following instalment plans:

  • 1 instalment
  • 2 instalments
  • 10 instalments

To discuss or change how you're paying your business rates contact our Business Rates Team.

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Also see

Self-service Payments

24 hours a day, 7 days a week.

Telephone: 01904 551557

Business Rates

West Offices, Station Rise, York, YO1 6GA

Telephone: 01904 551140

Council Tax appointments

To get council tax advice in person at West Offices, you need to make an appointment.

Make an appointment