We provide:

Replacement recycling boxes

Contact Environmental Services via our Customer Centre on telephone: 01904 551551 to order new and replacement recycling boxes.

Free replacement recycling boxes

As part of our commitment to increasing the amount of waste recycled in York, for 6 months from 11 March 2019, you can order up to 3 free replacement boxes for kerbside recycling collections - find out how much recycling we can collect per visit.

We’ll deliver waste containers within 10 working days of your order.

Replacement wheeled bins

Use our Bins Online service to order and pay for new and replacement wheeled bins for general rubbish or garden waste; you'll need to register with our Do It Online service.

Buy bins online

We’ll deliver waste containers within 10 working days of your order.

Lost and damaged bins and boxes

If we’ve lost or damaged your wheeled bin or recycling box during collection, we’ll put a postcard through your door explaining how we’ll replace it free of charge.

You'll need to order replacement wheeled bins or recycling boxes if yours:

  • have signs of normal ‘wear and tear’
  • have been lost or stolen
  • are missing when you moved in
  • were not bought from us

If you don’t want to buy a replacement wheeled bin from us you can take your waste to Hazel Court HWRC or Towthorpe/Strensal HWRC. Our collection team cannot collect bags of waste from areas that normally have wheeled bins.

If you don’t want to buy replacement recycling boxes from us you can put correctly separated waste into your our own containers, including open carrier bags (so our collection team can clearly see the contents); no glass may be put out for collection in bags - find out how much recycling we can collect per visit.

Cost of waste bins and recycling boxes

When buying wheeled bin or recycling box from us the costs are:

  • standard household rubbish bin (180 litres): £44.00
  • standard garden waste bin (180 litres): £39.00
  • 240 litre rubbish bin: £49.00 (upgrade criteria applies; see Get a bigger bin)
  • 360 litre rubbish bin: £55.00 (upgrade criteria applies; see Get a bigger bin)
  • recycling box: free
  • recycling box lid: free
  • recycling box net: free
  • rubbish sacks: not provided by us

We can only accept Visa or MasterCard.

Get a bigger bin

You can only apply for a bigger bin if the size of your household meets certain criteria, as follows:

  • 180 litre bin – 1 to 4 people
  • 240 litre bin – 5 people
  • 360 litre bin – 6 or more people

If you are still unclear about the size of bin you require for your property, please contact us.

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