How to pay your rent if you are a council tenant

There are a number of ways to pay your rent. Download the how to pay your rent factsheet.

Information on how to pay your council tax is also available.

Rent charges

We charge rent weekly. If you have an introductory or secure tenancy you will pay rent over 52 weeks.

You can choose to pay weekly, fortnightly, four weekly or monthly but must always pay in advance.

Your rent will increase in April each year.

Pay rent online

Pay your council house rent online.

Paying rent by direct debit

There are a number of ways to pay your rent, but you may choose to pay by direct debit. We can help you set one up from a current bank account or building society.

If you haven’t got a bank account, we can help you open one.

You can choose to make a payment from one of these four dates: 1st, 8th, 15th or 22nd of each month.

We’ll let you know in writing when your direct debit will start and when there are any changes to payments.

We’ll also let your bank know when your rent goes up each April.

To set up a direct debit download and complete the direct debit form and return it to us.

Pay rent using 'allpay'

Download the free allpay app to pay your rent using your smart phone.

Alternatively you can use your allpay card to pay by cash, debit card or cheque at any Post Office, shop or garage showing the paypoint sign. You can find your nearest outlet on the allpay website. Simply present your allpay card and payment and you will be given a receipt which you should keep in a safe place as proof of payment. If you lose your card you can order a replacement free of charge by contacting Housing Services.

Pay rent by standing order

You can set up a standing order from your bank account but you will need to remember to change it every April when your rent increases or if your payments change. You can download a standing order form here.

At HSBC you can pay cash into the council’s general account:

  • Account number 70897558
  • Sort code 40-47-31

Remember to take your payment reference number.

Pay rent by post

Never send cash through the post.

Make cheques payable to ‘City of York Council’ and add your rent payment reference number on the back of your cheque.

Post payments to:

Financial Transactions Office
West Offices
Station Rise
York
YO1 6GA

Also see

Comment on this page
Feedback
Back to the top of the page