It is your responsibility to take good care of your home. Please report any repairs that are needed as soon as possible, during normal office hours, 8:30am to 5:00pm Monday to Friday.
Reporting a repair
When you report a repair please give us:
- your name
- your address
- your contact telephone number
- as much detail as you can about the problem
You can report a repair:
- by calling us on 01904 551550 (option 4, option 1)
- by emailing firstname.lastname@example.org
- in person at our customer centre
- to Housing Officers who visit you at home
Find out how we carry out repairs to your home.
To report an emergency repair outside normal office hours tel: 01904 630405
Please note all calls to the out of hours service will be recorded for training purposes.