Waste and recycling

Garden Waste Subscription Scheme

How the Garden Waste Subscription Scheme works

Our garden waste season runs for 40 weeks per year, between early March and early December.

Garden waste will be collected every 2 weeks during the collection season, and will take usually place in the same weeks as your recycling collections.

The Garden Waste Subscription Scheme is an opt-in service; if you want us to collect your garden waste at the kerbside, you need to subscribe and pay per bin, per season.

When you've subscribed:

  • we'll post a welcome pack to you; allow 10 working days for delivery
  • your welcome pack will contain a sticker to attach to your garden waste bin (green wheelie bin)
  • apply the sticker to the back of your bin (handle side) as soon as you get it
  • the sticker includes the collection address and reference number, which helps our Waste Team easily identify bins, alongside their 'in-cab' information
  • make sure you know which items are suitable for your garden waste bin
  • position your garden waste bin at the front edge of your property (or agreed collection point stated in the waste collection calendar) between 7.00pm on the day before collection, and 7.00am on your collection day; do not put your garden waste out at any other time
  • make sure the sticker is clearly visible
  • if you've previously requested an assisted waste collection, this service will continue

Garden Waste Subscription Scheme stickers are valid only for the address shown. Stickers cannot be transferred. If you move house you'll need to subscribe and pay at the new property. Refunds will not be issued in respect of the property you are leaving.

Your sticker is valid for 1 collection season (until the end of the collection season during which you apply); we'll contact you about renewing your subscription ahead of the new season.

If your property is rented, you or your landlord can subscribe to garden waste collections; you need to agree the arrangements between yourselves.

If your sticker is lost or you need replacement green bins, you'll need to contact Waste Services to process your order by telephone.

Also see

Waste, Highways and Environmental Services

Telephone: 01904 551551

Stylized illustration of a garden waste bin surrounded by flowers with a bee flying above and a recycling symbol on the side.
Waste Calendar illustration, with red 'tick' icon marking a place within the dates.

Check your waste collection dates, the types of waste we collect at your address, and where to put your containers for collection.

Waste collection calendar