Report a repair to your council home

Housing repairs and coronavirus

We will do our best to keep to our social distancing measures while repairing your home.

It's your responsibility to take good care of your home. Please report any repairs that are needed as soon as possible, during normal office hours, 8:30am to 5:00pm Monday to Friday.

Reporting a repair

When you report a repair please give us:

  • your name
  • your address
  • your contact telephone number
  • as much detail as you can about the problem

You can report a repair:

  • online using our report a repair eform
  • by calling us on 01904 551550 (option 4, option 1)
  • to Housing Officers who visit you at home

Find out how we carry out repairs to your home.

We take on most of the responsibility for council house repairs. However, there are certain council house repairs you have to pay for.

Emergency repairs

To report an emergency repair outside normal office hours tel: 01904 630405

Please note all calls to the out of hours service will be recorded for training purposes.

Also see

Housing Repairs

Telephone: 01904 551550 (option 4)

Hazel Court, James Street, York, YO10 3DS

Housing Repairs - Out of hours

Out of hours contact for housing repairs.

Telephone: 01904 630405