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Environment and animals

Dog waste and litter bins

Out-of-hours emergencies

During normal opening times we deal with urgent problems within 2 hours; use our eForms to report problems.

To report an emergency (fire, flood, criminal act, or circumstances posing risk to public health and safety) that requires immediate attention 'out of hours' (after 5.00pm Monday to Thursday, or between 3.00pm Friday and 8.30am Monday), telephone: 01904 551550.

We maintain and empty dog waste bins and litter bins to help keep the streets of York clean.

Report a bin problem

Use our eForm to report a bin problem. See which problems we can help with and our bin response times.

Report a bin problem

Our bin responsibilities

We'll respond to reports about bins which:

  • are overflowing
  • are damaged
  • have fallen over
  • have been vandalised

Map of dog waste and litter bins we maintain

We’re not responsible for all dog waste bins and litter bins across York.

Search the map by postcode or street name to see bins which are maintained by us. You can expand the map to view in more detail.

View larger map

Our response to bin problems

We aim to respond to reports within 2 working days.

Our crews work between 7.30am and 2.30pm, Monday to Friday. Bin problems reported outside of these times are received the next working day.

Also see

Waste, Highways and Environmental Services

Telephone: 01904 551551