Housing

Tenant and Leaseholder Annual Report 2024 to 2025

Tenant and Leaseholder Annual Report: Tenancy standard

The fair allocation and lettings of homes is covered in this standard. How we manage your tenancy is also covered. We will:

  • allocate homes in a fair and transparent way that meets the needs of tenants
  • support tenants to maintain their tenancy terms and provide advice and support if a tenancy is ended
  • offer tenancies that meet the needs of tenants
  • support the mutual exchange of homes by tenants

What we have done

  • reduced the time taken to relet a home. This means as many homes are available as possible.
  • offered intensive support to those beginning a tenancy through our Introductory Housing Management Officer roles.

What we will do

  • develop a new Tenancy Policy based on a person centred approach
  • deliver affordable homes at Burnholme and Duncombe Barracks
  • speed up the process for those applying to be on the Housing Register

Also see

Housing Equalities and Engagement Facilitator

West Offices, Station Rise, York, YO1 6GA

Telephone: 01904 552097