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Housing

Housing Delivery Programme Privacy Notice

We keep the Housing Delivery Programme Privacy Notice under review. It was last reviewed and updated in April 2022.

If you have any questions about this Privacy Notice contact the council’s Data Protection Officer.

View the privacy and transparency information for all of the City of York Council (CYC).


Personal data

Our Housing Delivery Programme collects personal data about you when you contact us via the CYC website; this privacy notice explains what data is collected and how your personal data is used.

See further details about how we define personal data and non-personal data.

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Collecting personal data

The amount and type of personal data our Housing Delivery Programme collects depends on:

  • why you're contacting us
  • how you're contacting or interacting with us
  • the service or information you're requesting

In many cases we'll only require your email address, but in some cases we'll need more details, which could include 'sensitive' personal data or 'special categories' of personal data. In all circumstances we'll only ask you for the data that's necessary to provide the service you're requesting.

If you don't provide the appropriate personal data we may not be able to:

  • provide you with the correct information
  • signpost you to the appropriate service

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Using personal data

The personal data you give us will be used by our Housing Delivery Programmer to:

  • provide you with the information you've requested
  • signpost you to the appropriate service area
  • send occasional emails updating you on the progress of our Housing Delivery Programme
  • provide details of future Housing Delivery Programme public engagement events and opportunities to get involved

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Our Housing Delivery Programme only uses your personal data because you've chosen to interact with us.

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Sharing personal data

We will not share the personal data you've provided to our Housing Delivery Programme.

Sharing data under Data Protection legislation

We may be required or permitted, under data protection legislation, to disclose your personal data without your explicit consent, for example if we have a legal obligation to do so, such as for:

  • law enforcement
  • fraud investigations
  • regulation and licensing
  • criminal prosecutions
  • court proceedings

We must protect public funds and may use personal data and data-matching techniques to detect and prevent fraud, collect taxes and ensure public money is targeted and spent in the most appropriate and cost-effective way. To do this, your personal data may be shared with other bodies responsible for auditing or administering public funds, including the Department for Work and Pensions, HM Revenue and Customs, the Police and other local authorities.

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Retaining personal data

Each occasional email update will allow you to respond and request that your personal data is removed from our Housing Delivery Programme email list and our systems.

All email addresses will be deleted and removed from our systems after 5 years, or when the Housing Delivery Programme is complete, whichever occurs first.

At the end of the retention period, we may pass any relevant information to the City Archives where it is required or appropriate to do so.

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Further processing of personal data

If we wish to use your personal data for a new purpose, not covered by this Privacy Notice, then we'll provide you with a new notice.

The new notice will:

  • explain this new use before we start the processing
  • set out the relevant purposes and processing conditions

Where and whenever necessary, we'll seek your consent to the new processing, if we start to use your personal data for a purpose not mentioned in this Privacy Notice.

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Unsolicited mail

You will not receive unsolicited paper or electronic mail as a result of sending us any personal data while using our service, unless you have given us permission to do this.

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Your rights relating to personal data

When we collect your personal data we'll tell you how we are going to use it. Where we process your personal data, you have a number of rights under data protection law.

See further details of your rights relating to personal data.

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Also see

Corporate Governance Team - Information Governance

West Offices, Station Rise, York, YO1 6GA

Telephone: 01904 554145