When there's flooding in York, we'll provide assistance, practical support and information as soon as it's safe and appropriate to do so.
To get updates about current flooding in York:
- follow us on Twitter or Facebook
- listen to BBC Radio York or Minster FM
Email: flood@york.gov.uk or contact us with your concerns about flooding.
Helpful information about floods
- Flood warnings
- Traffic and travel during floods
- Support for residents and businesses
- Flood safety and public health
- Insurance
- Sandbags
Flood warnings
The Environment Agency's flood information service is updated regularly. Their current flood warning is refreshed every 10 minutes:
Find out what flood warning symbols mean.
Sign up for flood warnings by phone, email or text message from the Environment Agency if you live, work or have a business in a flood-risk area.
Traffic and travel during floods
Visit the iTravel York website for the latest traffic and travel information, including details of road closures.
Get advice on driving through flood water from SmartDriving.co.uk.
Support for residents and businesses
You should avoid entering flood waters, as there may be hidden dangers like sharp objects, raised manhole covers and pollution.
View 'What to do before, during and after a flood' (Environment Agency) for practical advice on protecting yourself and your property.
Download our 'Financial support package for residents and businesses' leaflet for advice on financial support for those affected by flooding.
Choosing trustworthy traders
Read the following advice before choosing a trader to carry out repairs after flooding:
- Finding a trustworthy trader (Citizens Advice)
- Age UK York's home services directory lists traders vetted by the police and Trading Standards
Businesses affected by flooding
Read advice on recovering your business safely after flooding if your business has been affected by flooding.
There's also specific advice from our Food Safety team for food businesses affected by flooding.
Flood safety and public health
We have a responsibility for public health and work closely with Public Health England.
Their range of advice for those affected by flooding includes:
- planning, managing and recovering from a flood
- how to clean up your home safely
- questions and answers about health
- mental health advice following floods
Flooding insurance advice
Contact your insurer if you've been affected by flooding.
Read advice for those recovering from floods from the Association of British Insurers (ABI).
Flood Re is a joint Government and insurance industry initiative which aims to help insurers help householders at risk of flooding.
Sandbags
Read about how to use sandbags for flood protection from the Environment Agency.
See our sandbag policy which details our priorities for sandbag use.