Pay for parking using your phone

In our car parks and on-street parking bays you can pay for parking using a variety of options:

• Pay By Phone service, using the app, or by calling
• pay and display, using cash, card or contactless (including Apple Pay and Google Pay)
• pay on foot, on return to vehicle

Please note that not all of these options are available at all car parking locations. See our car parks directory to get details of each car park location, related parking costs and available payment methods.

• Advantages of using Pay By Phone
• Register with Pay By Phone
• Park with Pay By Phone
• Extend your parking session
• Daily 24 hour parking tickets
• Weekly car park season tickets
• Minster Badge Pay By Phone discount
• Pay By Phone parking locations
• Pay By Phone business users

Advantages of using Pay By Phone

The Pay By Phone service lets you pay for parking using your credit or debit card details via your phone or another electronic device, rather than using cash or a card at a machine.

Pay By Phone is available via:

• the Pay By Phone smartphone app;
  • Pay By Phone for Android
  • Pay By Phone for Apple
• the Pay By Phone website
• telephone: 0330 400 7275

By using Pay By Phone to pay for parking you:

• no longer need to carry change
• don’t have to use a pay and display machine
• don’t need to put a parking ticket in your car - our Civil Enforcement Officers can check which vehicles are parked with Pay By Phone via their handheld units
• can pay for long or short stay parking
• can get text message reminders when your parking is due to run out
• can extend your parking time from your phone if required
• can buy multiple days of parking
• can register multiple cars on your account

If you choose to receive text message alerts in connection with the service, you may face higher costs:

• optional text messages to confirm your parking session are charged at 20p per message
• optional text messages to alert you when your parking is running out are charged at 20p per message
• please note that a 15p service charge applies to all payments

Top of page

Register with Pay By Phone

There is no charge to set up a Pay By Phone account. You will only be charged when you pay to park.

Pre-register with Pay By Phone using the smartphone app or register for an account on the Pay By Phone website.

When you first set up your account you will be asked to provide:

• the number plate, colour and make of your vehicle
• your payment card details

Alternatively, you can register when you park using the smartphone app or by calling telephone: 0330 400 7275. Calls to Pay By Phone are charged at your standard network 'local' rate.

Once you have parked for the first time, your vehicle and payments details will be safely stored on the app, to help you park next time.

If you don't want to register for an account, you can use the service as a "guest".

Learn more about how Pay By Phone cashless parking works on the Pay By Phone website, or watch the Pay By Phone tutorials on their YouTube channel.

Top of page

Park with Pay By Phone

Once you've registered, Pay By Phone recognises your mobile phone number and uses the information you've previously submitted, so when you pay to park you'll only need to:

• confirm the vehicle you want to park
• confirm the location code where you are parked
• choose the length of time you want to park

Location codes are shown on signs in car parks and bays where the service is available.

See details of Pay By Phone parking locations.

Top of page

Extend your parking session

You can remotely top up your parking multiple times by contacting Pay By Phone. You can top up in one of the following ways:

• using the Pay By Phone smartphone app
• by telephone: 0330 400 7275
• using the Pay By Phone website

View further information about extending your parking session on the Pay By Phone website.

Top of page

Daily 24 hour parking tickets

You can purchase a 24 hour parking ticket for £20.00.

For more information contact Pay By Phone on telephone: 0330 400 7275. Calls to Pay By Phone are charged at your standard network 'local' rate.

Top of page

Weekly car park season tickets

You can purchase a weekly car park permit for a price of £80.00.

For more information contact Pay By Phone on telephone: 0330 400 7275. Calls to Pay By Phone are charged at your standard network 'local' rate.

Top of page

Minster Badge Pay By Phone discount

Minster Badge holders can get a discount when using Pay By Phone. The discount will apply automatically when using Pay By Phone, as your Vehicle Registration number is linked to your Minster badge.

Please allow up to 7 days before using a new Minster Badge if using Pay By Phone, this includes a change of vehicle on a current permit.

Please note that the Minster Badge on-street discount only applies to the evening charge. In certain car parks the discount applies to the hourly rate and the evening charge.

Top of page

Pay By Phone parking locations

You can use Pay By Phone to pay to park in car parks and on-street parking locations in York, and each parking location has its own location code.

Pay By Phone car park locations and codes

View a map of all car and coach parks.

Pay By Phone on-street parking locations and codes

Please note that York residents Minster Badge discounts are not available for on-street parking.

Please pay for your parking on arrival, as we cannot guarantee a parking space will be available if you've paid in advance.

Top of page

Pay By Phone business users

See advice for business users on the Pay By Phone website.

Top of page

Also see

• On-street parking