Housing

Tenant satisfaction survey

What matters to our tenants matters to us. We're committed to listening to your views and acting on your feedback.

All our lead tenants are invited to complete our tenant satisfaction survey every year.

We send the survey by email or post.

Tenant satisfaction survey results

The results from the survey are evaluated and used to inform our plans to improve services for our tenants.

You can find feedback on how Housing Services are performing by our Tenant Satisfaction Measures.

Some of the feedback is included in the Tenant and Leaseholder Annual Report, which is updated in winter each year.

Also see

Housing Equalities and Engagement Facilitator

West Offices, Station Rise, York, YO1 6GA

Telephone: 01904 552097