Broadband in York

Our digital landscape is providing significant new opportunities for thousands of businesses based in the city and a better quality of life for our residents. In recent years, York has enjoyed millions of pounds of public and private sector investment, helping to improve connectivity for residents across the city.

Our ambition is to make York the first truly ‘gigabit city’. Improved connectivity not only helps create new jobs and attract investment to the city, but also helps make York an enviable business destination and an even more desirable place to live.

Some of the projects currently happening across the city include:

  • Free superfast Wi-Fi
  • UFO (Ultra Fibre Optic network)
  • Project Lightning
  • Rural broadband

Superfast Wi-Fi

CityConnect Wi-Fi is a fully supported service which is free for users 24 hours a day, 7 days a week and fully supports streaming services such as BBC iPlayer. Users can easily log in via social media or by completing a simple registration form.

Our 24/7 high quality Wi-Fi network is indispensable for both our residents and visitors; York boasts the largest blend of integrated city centre & transport Wi-Fi in the UK. We were also the first city to be ‘child friendly Wi-Fi’ accredited.

See more information on our City centre Wi-Fi page.

York's UFO

In 2015 a joint venture between Sky, TalkTalk and CityFibre was announced with an investment of £15million to develop a pure fibre broadband network in York, capable of gigabit speeds. TalkTalk have now launched York’s UFO (Ultra Fibre Optic) network which will deliver ultrafast broadband with speeds of 1000Mb directly to your home.

Over the next 2 years 40,000 homes are set to benefit from UFO, starting in the Dringhouses area of the city. Homes and businesses in Rawcliffe, Clifton and Huntington can already benefit from UFO as part of the original trial.

For queries about street works, contact York’s Ultra Fibre Optic 24 hour care line on 0800 542 8073.

Project Lightning

Across the UK, Virgin Media are investing £3billion in expanding their ultrafast broadband network. This network is not the same as traditional copper wire services; it's a fibre optic ultrafast broadband network which offers speeds of up to 200Mbps for residents and 300Mbps for businesses.

Work to build the network in Copmanthorpe was completed in summer 2017, with Badger Hill, Heslington, Haxby and Wiggington set to benefit next.

For further information, visit the Virgin Media website. For queries about street works, call 0870 888 3116 option 3 or email expansionworks@virginmedia.co.uk.

Rural broadband

City of York Council is one of 6 local authorities in a £36million partnership with West Yorkshire Combined Authority, BDUK and BT Openreach to deliver Superfast broadband to rural areas.

We are currently in Phase 2 of the programme and expect coverage to be implemented gradually, covering areas such as Askham Bryan, Askham Richard, Acaster Malbis and Hessay by the end of 2018 with Phase 3 planned for 2019.

Four cabinets have currently been enabled for Superfast in 2017 covering approximately 250 premises (both residential and business). Throughout the remainder of 2017 and into 2018 we have another 12 cabinets being enabled for Superfast broadband which will cover a further 850 premises.

For more information visit the Superfast West Yorkshire website. For queries about street works, email enquiries.sfwy@leeds.gov.uk.

Connectivity issues

For all enquiries regarding connectivity in York, please contact our Digital City Team.

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