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It's important that damaged, unsafe or vandalised equipment in the street is reported so it can be fixed as quickly as possible to:

  • avoid safety issues
  • keeps networks working for everyone

We're not responsible for 'utility boxes' in most cases; we're only able to help if you report graffiti on a utility box - all other problems with must be reported directly to the appropriate utility company.

Report problems with utility boxes

Damage to telecoms, broadband and fibre equipment must be reported directly to the supplier.

Report graffiti on a utility box.

Also see

Digital City Team

West Offices, Station Rise, York, YO1 6GA

Telephone: 01904 552999