This statement should be read in relation to our main accessibility statement.
This statement applies to part of our online services available via our website - Our Big Conversation which allows you to find important large public consultations in York.
The functionality is provided by Citizen Space by Delib.
We know some parts of this system are not fully accessible, see Technical information about this system's accessibility.
Feedback and reporting accessibility problems
Get more information about:
Technical information about this system’s accessibility
We are committed to making our online services accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations, 2018.
Compliance status
This part of our website is partially compliant with the Web Content Accessibility Guidelines (WCAG), due the non-compliances listed.
Non-compliances and non-accessible content
Currently:
- the PDF that is supplied to a respondent on completing an activity does not follow techniques laid out in WCAG (there are no heading tags and no document title). This means that users of assistive technologies might find it difficult to interpret content within the PDF - this relates to success criterion (A) 1.3.1 (Info and Relationships)
- some (best practice) coding 'landmarks' are missing, therefore content structure may be hard for screen-readers to interpret, as content outside structural sections can be difficult to find or have unclear purpose - this relates to success criterion (A) 1.3.1 (Info and Relationships)
- when a Citizen Space Geospatial mapping page is zoomed, a mapping question on an activity can obscure some of the content within the map. This means that those who have milder visual impairments and enlarge the text of their screen will lose some content - this relates to success criterion (AA) 1.4.4 (Resize Text)
- when using Geospatial and response publishing, map pins on the published responses page are not keyboard accessible. This means that this is not navigable for keyboard users - this relates to success criterion (A) 2.1.1 (Keyboard)
- there is no way to perform some functionality using only the keyboard, making it hard to navigate for keyboard-only users - this relates to success criterion (A) 2.1.1 (Keyboard)
- after completing an activity, you're offered a link to download your response as a PDF. The link expires in 3 minutes, which may not be enough time for some users. This time limit cannot be extended or turned off. This means that users with disabilities are not given adequate time to interact with web content - this relates to success criterion (A) 2.2.1 (Timing Adjustable)
- some heading elements are not in a sequentially descending order and fail to convey the semantic structure of the page, making it harder to navigate and understand when using assistive technologies - this relates to success criterion (AA) 2.4.6 (Headings and Labels)
- when using Geospatial and response publishing, when the filter dialog box is shown on the published responses view, some elements can be obscured behind it. Focus not being obscured is essential for sighted people who rely on a keyboard (or on a device that operates through the keyboard interface, such as a switch or voice input), as knowing the current point of focus is critical - this relates to success criterion (AA) 2.4.11 (Focus Not Obscured)
We have identified the areas of this system that need to be addressed in order to meet the Web Content Accessibility Guidelines. We're working with our suppliers to rectify known issues at the time of each software update.
Preparation of this accessibility statement
This statement was prepared on 4 December 2025.
Tests were carried our by our Web Services Team using automated and manual checks across a sample of user-journeys within the system against the WCAG 2.1 guidelines; the results of the sample checks are indicative of the accessibility status across the wider system.